Industry
Agencies & Studios
In a small agency, the person doing the client work is the same person scoping the next project and chasing the last invoice. Every hour spent on the second and third of those is taken directly from the first.
Where the time goes
What the admin looks like here
Scoping and proposals compete with delivery for the same hours
Invoicing follows milestones that live in someone's head
New business goes quiet whenever a project gets busy
Status updates get written three times in three places
Where to start
The specialists that usually go in first
Ordered by what removes the most repeated work for the least disruption. It is a starting point, not a package.
Step 01
Invoicing & Payments
Raises the invoice when the work is done and chases it when it is not paid.
Step 02
Customer Communication
Answers, follows up and keeps the thread warm — in the business's own voice.
Step 03
Marketing & Content
Keeps the business visible between jobs, without becoming a second job.
Get started
Start with the agencies & studios bottleneck
A conversation, not a pitch. We look at how the business actually runs and say plainly whether there is anything worth building.