About
A Las Vegas company, built for businesses software talks past
Owner-run, good at the work, and losing hours a week to everything around it.
Techtician AI is based in Las Vegas. Most of the businesses we work with are here in the valley or elsewhere in Nevada — close enough that we can sit at the counter and watch how a job actually moves. We also take a small number of clients further afield, onboarded remotely, when the fit is obviously right.
We exist for a specific kind of business: one that is genuinely good at the work it does, and is being slowed down by everything that surrounds the work. The booking, the chasing, the quoting, the invoicing, the being visible. None of it is the craft, all of it is required, and in an owner-run business all of it lands on one person.
The usual answer is more software. Another tool, another login, another migration, and an afternoon lost to setting it up. The tools are rarely the problem. The problem is that somebody still has to sit between them and move things across by hand — and that somebody is the owner.
So the approach here is different. We look at how the business actually runs, not how a product would prefer it ran. Then we build a system around it out of specialists, each doing one job well, working inside the calendar, inbox and books the business already keeps.
Narrow is the point. A specialist that only books appointments has a definition of correct that can be written down, tested against real work and corrected when it fails. A single assistant that claims to do everything has no such definition, which means it cannot be improved, only re-prompted and hoped over.
Who runs it
Michael Kathrein
Where we are
Las Vegas, Nevada
Who we work with
Nevada small businesses, plus select clients nationwide.
What we hold to
Our rules for building
Written down so they can be held against us rather than admired.
One job each
A specialist does a single job. Narrow work can be tested, measured and corrected. Everything at once can only be hoped at.
You keep your tools
Your calendar, inbox and books stay where they are. The system works inside them rather than asking the business to move.
Consequences come to you
Anything with a cost, a commitment or a customer-facing risk is checked with you before it goes out. Everything else is logged and reversible.
Mistakes change the standard
When something goes wrong, the fix is not an apology. It is a change to the rule that allowed it, so the same failure cannot recur.
Talk to us
The fastest way to find out if this fits
Describe how a job moves through your business from first contact to paid. That conversation is usually enough to tell whether there is anything here worth building.